Shipping & Return Policy

Please see below for questions about our shipping and return policies. For more information visit our refund pages.

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another similar product.

You can return a product for up to 30 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging.

We want you and your pets to enjoy our products so please feel free to emeow us if you have any questions or would like to request a return/refund.

It depends on the shipping options you selected at checkout. We will provide you with a tracking number as soon as your order is processed in our system.

Please emeow if you would like to request an exchange/return.

We will provide you with a shipping label for you to ship the product back to us. Please package the product in the same shipping container with the shipping label.

Product Specific Questions

Here are frequently asked questions and information about our products.

Response to catnip is hereditary; about 70 to 80 percent of cats exhibit this behavior in the plant's presence. In addition, catnip does not affect kittens until they are about six months old and begin to reach sexual maturity.

So, if your cat is not experiencing any effects from Catbuzz, then they part of a special group of cats immune to catnip.

Please contact us and let us know and we be glad to help get you a refund as well.

Our catnip is pesticide free, weedkiller free, and it is organically grown. It is made from the pure sunlight glow and pristine waters from Rainier, Washington.

For about a year for optimum results. We only sell Catbuzz within a year of harvest compared to other pet brands.

When cats smell catnip they exhibit several behaviors: They may rub their heads and body on the herb or jump, roll around, vocalize and salivate. This response lasts for about 10 minutes, after which the cat becomes temporarily immune to catnip's effects for roughly 30 minutes.

Catnip is considered to be nonaddictive and completely harmless to cats.

Catbuzz contains a very potent mixture of the leaves and flowers of the catnip plant. Why is this a potent mixture? Nepetalactone, the chemical compound that produces the psychedelic effects on cats, is most concentrated in the leaves and flowers of the catnip plant.